October 11, 2018
Tom Fullen & Shannon do an exceptional job in communicating throughout the approval process.
October 2, 2018
It's great to have a person IN THE OFFICE that I can speak to and is very responsive to me and my clients. Tom Fullen gets all of my business.
September 22, 2018
Excellent service in general. Very quick responses, also from other team members if the contact person is not available. The team seems to be informed about the project and its status.
Availability after hours: Very good as many of these things can only be clarified while sitting in front of own documents and computer, i.e. when I am out from work.
All documents throughout the process were without mistakes, unclear items have been clarified and corrected. Exchange with involved parties like attorney was also very quick.
Electronic support very helpful and the tools very good (docusign, the secured Trident email). Thank you Trident team for the support and bringing us through the process!
September 14, 2018
Tom Fullen and his team went above and beyond for our client. I will recommend Trident in the future.
August 28, 2018
Outstanding determination by Tom to find a way to get it done.
August 24, 2018
The process is efficient, and doesn't seem to be as taxing on the home buyer as so many other lenders' process.
August 17, 2018
Tom Fullen’s top notch customer service focus and unrelenting determination to problem solve any obstacles that come up to ensure a smooth settlement for the client!
August 3, 2018
Fast and efficient. Very helpful loan officer and closing agents.
July 31, 2018
This deal was honestly my toughest yet. [...] This mortgage wasn't approved and Tom Fullen flipped it in hours to another program so it would be approved and got the commitment out in 48 hours.
I was also a little cranky due to the stress of this deal and Tom was there for me every single day helping in every way he could. He got it done and to the table on time. I am very appreciate of Tom's hard work and super grateful.
July 24, 2018
Tom is a PRO.
July 23, 2018
Experienced, trustworthy, professional service.
July 8, 2018
I did not have to do much! Trident took care of my client and made the process easy.
July 8, 2018
Friendly and courteous staff. Closing went very smoothly! Thanks!
June 30, 2018
Tom Fullen did it again! He did a double check for my clients and helped them save money on lender fees and gave them a better rate. Couldn't have been a smoother transaction. Thanks Tom and Trident Mortgage!
June 30, 2018
As simple and smooth process.. took them less than a month from beginning to end... Highly recommend Tom Fullen and team..
June 29, 2018
Outstanding Customer Service,Expert Industry Knowledge,Competitive Loan Products, Serviced with a Smile...A+!
June 8, 2018
Tom Fullen was very kind and professional making the mortgage process very easy for us!
June 7, 2018
Great communication, clear process, people are very easy & pleasant to work with.
May 24, 2018
I love the convenience of having everything under one roof and being continually informed of the progress by such knowledgeable staff. My transactions have made it to settlement seamlessly each time Trident was involved. The staff work hard to give my clients the best rates and service possible.
May 22, 2018
Love Trident!! Professional, prompt and the best.
May 17, 2018
Everything under one roof makes process easier. I feel confident if Trident approves a buyer that they have a very good chance of getting to the table.
May 7, 2018
Tom did a great job with a complicated situation. My clients lived abroad, so communicating with them and getting the appropriate documentation was not always easy, but Trident made it happen. My buyers were originally going to use a different lender, but when that lender couldn't handle the type of loan that was best for them, Tom stepped in and saved the day!
May 1, 2018
Very quick and efficient service.
April 28, 2018
Accessibility, Reliability and Trust that the transaction is in solids hands and will get to the settlement table.
April 26, 2018
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What Our Customers are Saying
Our loan officer, Mr. Tom Fullen, was marvelous in his service. I appreciate his services from the bottom of my heart.~ S. M.